PRIVACY POLICY

(Last revised on 28 December 2020)

HappyMatches.com respects your privacy. All personal information you submit to HappyMatches.com will be kept in the strictest confidence. Personal information you provide to us will only be used by the HappyMatches.com portal, including through any mobile applications and/or Z9 Tech Private Limited (the “Company”) (collectively, the “Portal”), and the services and products provided through the Portal (the “Services”).

This Agreement applies to all registered account holders of HappyMatches.com, visitors to the Portal, and users of the Services.

Your personal information will never be sold or given to third parties for any purpose without your consent, except to facilitate the provision of the Services to you. We are strongly committed to protecting your privacy online and have taken steps to protect information you share with us. For example, we use SSL encryption to safeguard your credit card data when used in E-commerce transactions. To help us protect your privacy, please maintain secrecy of username and password used in connection with your participation in any Services of HappyMatches.com.

1. OUR COMMITMENT

We are committed to protecting the privacy of our users. We want to provide a safe and secure user experience. We will use our best efforts to ensure that the information submitted to us remains private, and is used only for the purposes set forth herein.

2. PRIVACY SCOPE

This Privacy Policy covers HappyMatches.com’s treatment of personally identifiable information that is collected when you are on the HappyMatches.com Portal, and when you use our Services.

3. INFORMATION COLLECTED

When you interact with the HappyMatches.com Portal and our Services, we may collect the following categories of personal information:

A) Registration and Your Information.

If you want to use certain features of the HappyMatches.com Portal and our Services, you will have to create a user account (“Account”).

B) Accuracy of Account Information.

It is important that you provide us with accurate, complete and up-to-date information for your Account and you agree to update such information to keep it accurate, complete and up-to-date. If you don’t, we might have to suspend or terminate your Account.

You agree that you won’t disclose your Account password to anyone, and you’ll notify us immediately of any unauthorized use of your Account. You agree that you’re fully responsible for all activities that occur under your Account, whether or not you know about them.

C) Face Verification Information:

To facilitate trust between our registered account holders and provide high quality profiles, empower the authenticity and security of interactions between users, significantly minimize the existence of scammers and fake profiles on the Portal, which together, would greatly enhance the safety of our Portal’s registered account holders and uplift their user experience, we have incorporated an identity verification service through the use of our HappyMatches.com Face Verification Process (“Face Verification Services”), to verify users who agree to undertake the verification process.

We provide the Face Verification Services through the use of our proprietary platform and third party verification services, which utilizes and combines human authenticity checks, facial recognition technology, database and algorithmic checks, and all enhancements, features and improvements thereto.

By using our Face Verification Services, you agree to the collection and use of your relevant personal data by us and our trusted third party verification services partners for the purposes of our face verification process and procedures. We have put in place process checks to verify that it is a real person in front of the camera (through a series of actions such as smiling and blinking), procedures to capture and store an image (and related information) of you in the databases to aid us in our anti-scammer detection and prevention measures (which uses advanced image detection and verification technology and algorithms, and also converts your image into user-unidentifiable image vertices data). Your image (and related information) obtained under our Face Verification Services will only be used as described in this section and will not be accessible to other users and visitors of the Portal, and we will strictly use such personal information in accordance with this Privacy Policy.

D) Collection of Personal Information:

When you use the HappyMatches.com Portal and Services, we may collect personal information which includes the following:

1. name and email address;
2. photos and videos;
3. profile information, including age, birthday, gender, ethnicity, height, body type, location(s), preferred types of relationships and profile description;
4. face verification information (see above); and
5. payment information to subscribe to our paid Services (see below).

Our Portal also automatically receives and records information on our server logs from your browser, including your IP address, browser type and HappyMatches.com cookie information. HappyMatches.com uses this information to personalize the content you see, to fulfil your requests for Services, to inform you of updates to our Services, and you agree that we may alert you and send you information and materials on our new and existing services and products which we believe may be of interest to you.

E) Interactive Features:

We may offer interactive features such as forums, blogs, chat and messaging services, and social media pages. We and others who use the Portal and our Services may collect the information you submit or make available through these interactive features. Any content you provide on the public sections of these features will be considered “public” and is not subject to the privacy protections referenced herein. By using these interactive features, you assume the risk that the personal information provided by you may be viewed and used by third parties for their own purposes.

F) Information Collected Automatically:

We may collect certain information automatically when you use the Portal and our Services. This information may include your registration date, Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, details about your browser, operating system or device, location information (including inferred location based off of your IP address), Internet service provider, pages that you visit before, during and after using the Portal and the Services, information about the links you click, information about how you interact with the Portal and the Services, including the frequency and duration of your activities, and other information about how you use the Services. Information we collect may be associated with accounts and other devices.

We only use such data anonymously and in the aggregate. This information helps us determine what is the most beneficial for our users and how we can continually create a better overall user experience. We may share this information with our partners, but only in the aggregate, so that they may also understand how our visitors use our Portal.

4. SPECIFIC INFORMATION

In certain cases, when you signup to use a Service, respond to an offer, submit your profile, or purchase a product or Service, for example, we may collect more specific information about you, such as your name, address, phone number, email, credit card number, etc. During your visit to our Portal, we may also ask you for other information, such as information on your interests, likes and dislikes regarding the Portal, etc., in an effort to deliver the best user experience. Personal information collected are used solely by HappyMatches.com and are never sold or given to third parties for any purpose without your explicit consent. We also provide you with the opportunity to opt-opt out of several types of communications at the time of registration. If you choose to receive these types of communications at the time of registration, but later decide you no longer want to receive them, simply change your preferences on your account setting or communicate your preferences to us via email.

5. GENERAL DISCLOSURE INFORMATION

Except as described in this Privacy Policy, we do not disclose information about your individual visits to HappyMatches.com, or personal information you provide, such as your name, address, email, phone number, credit card number, etc., to any third parties, except when we believe it is required by law or regulatory bodies, or to protect HappyMatches.com, our users or others. However, we may record and share aggregate information with our partners. We employ other companies and individuals to perform functions on our behalf. Examples may include hosting our web servers, analyzing data, providing marketing services, processing credit card payments, and other services. These companies may have access to your personal information as necessary to perform their functions, but they may not share that information with any third party.

6. DISCLOSURE FOR ACCOUNTS PAYABLE OR COLLECTIONS

It is your duty to make sure that your keep your account(s) in good standing with us. If you have an outstanding balance, or if you dispute you payment to us with your credit card or financial institution for any reason, please note that all information collected from your activity on our Portal may be disclosed to the bank and/or collections agency we work with for the purposes of establishing proof of user’s identify, proof of use, proof that Services were provided, and/or collecting any outstanding debt owed to us.

7. UPDATING ACCOUNT INFORMATION

HappyMatches.com allows you to change your personal information at any time. To do so, simply logon to HappyMatches.com with your username and password, and you will be able to update the information you have submitted.

8. ONLINE TRANSACTIONS

When you place an order online, your personal details and credit card information are encrypted using SSL encryption technology before being sent over the Internet. Although we cannot guarantee encryption or the privacy of your personal details, SSL makes it very difficult for your information to be stolen or intercepted while being transferred.

9. COOKIES

To enhance your experience at HappyMatches.com and to access member Services, we use a feature on your Internet browser called a ‘cookie’. Cookies are small files that your web browser places on your computer’s hard drive. We use cookies for remembering user preferences, user sessions, tracking visits to understand visitor behavior, and planning for increased loads. Because of our use of cookies, we can deliver faster and better Services and a more personalized portal experience. You have the option of setting your browser to reject cookies. However, doing so may affect the speed and performance when you use the Portal and our Services.

10. PRIVACY POLICY CHANGES

If we decide to change our Privacy Policy, we will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. If at any time you have questions or concerns about our Privacy Policy, please feel free to email us at hello@happymatches.com. HappyMatches.com uses reasonable precautions to keep personal information disclosed to us secure. However, we are not responsible for any breach of security. This Privacy Policy is not intended to, and does not, create any contractual or other legal rights in or on behalf of any party.